w7777 Privacy Policy — How We Protect Your Personal Data

1. Introduction

This Privacy Policy ("Policy") is published by w7777 ("w7777", "we", "us", "our") and applies to all personal data collected, processed and stored in connection with your use of the w7777 platform, including the website at w7777.win, all games, betting markets, promotions, customer support and related services (collectively, the "Platform").

By creating an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy. Where the processing of your personal data requires your consent, we will request that consent separately and maintain records of it. This Policy forms part of the w7777 Terms & Conditions by reference.

w7777 is committed to handling personal data responsibly and in a manner that respects the privacy of all players, including those accessing the Platform from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad and other cities across Pakistan.

2. Personal Data We Collect

w7777 collects the following categories of personal data from registered players and Platform visitors:

Category	Examples	Required?
Identity Data	Full name, date of birth, CNIC or passport number	Yes — for KYC verification
Contact Data	Mobile number, email address	Yes — for account access and communications
Financial Data	JazzCash / Easypaisa wallet details, bank account number, transaction history	Yes — for payment processing
Technical Data	IP address, device type, browser type, operating system	Automatic — collected by the Platform
Usage Data	Pages visited, games played, bets placed, session duration	Automatic — for Platform improvement and compliance
Profile Data	Account username, preferences, VIP tier, bonus history	Generated through Platform use
Communications Data	Live chat transcripts, support email content	When you contact our support team

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data or health information, unless specifically required by applicable law in connection with responsible gaming obligations.

3. How We Collect Your Data

w7777 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access or interact with the Platform, including via cookies, web beacons and server logs.
• Payment service providers: Transaction confirmation and payment instrument validation data received from JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah and other payment processors.
• Identity verification partners: Identity and document verification data returned by third-party KYC service providers used to fulfil regulatory obligations.
• Fraud prevention services: Risk signals and device reputation data from fraud detection partners used to protect the integrity of the Platform and the security of player funds.

4. How We Use Your Personal Data

w7777 uses personal data for the following purposes:

• Creating, maintaining and managing your w7777 Account;
• Verifying your identity and age in compliance with applicable regulations (KYC/AML);
• Processing deposits and withdrawals via your selected payment method in PKR;
• Delivering the gaming and sports betting services you access on the Platform;
• Calculating and crediting bonuses, cashback and loyalty tier rewards;
• Providing customer support via live chat and email;
• Sending transactional communications (deposit confirmations, withdrawal notifications, security alerts);
• Sending promotional communications where you have consented or where w7777 has a legitimate interest in doing so;
• Detecting, preventing and investigating fraud, money laundering and other illegal activity;
• Enforcing responsible gaming obligations, including age verification and self-exclusion management;
• Improving the Platform through analysis of anonymised usage patterns;
• Complying with applicable legal and regulatory obligations.

5. Legal Basis for Processing

w7777 processes personal data on the following legal bases:

• Contract performance: Processing necessary to create and manage your Account, execute transactions and deliver gaming services.
• Legal obligation: Processing required to comply with KYC, AML and responsible gaming regulations applicable to the Platform operator.
• Legitimate interests: Processing for fraud prevention, Platform security, service improvement and direct marketing to existing customers, where such interests are not overridden by your privacy rights.
• Consent: Processing for specific marketing communications where we have obtained your prior consent. You may withdraw consent at any time by contacting our support team.

6. Sharing Your Data

w7777 does not sell, rent or trade personal data to third-party advertisers. We share personal data only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank and Bank Alfalah receive payment data necessary to process transactions.
• KYC and identity verification providers: Third-party services that verify identity documents and perform age verification on our behalf.
• Game providers: JILI, PG Soft, Pragmatic Play and other certified game providers receive game session data necessary to deliver their titles on the Platform.
• Fraud prevention partners: Risk assessment services that help protect the Platform from fraud and money laundering.
• Legal authorities: Regulatory bodies, law enforcement agencies or courts where w7777 is required by law to disclose information.
• Corporate transactions: In the event of a merger, acquisition or asset sale, player data may be transferred to the successor entity under equivalent privacy protections.

All third-party processors are required to handle data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific service they provide to w7777.

7. Cookies and Tracking Technologies

The w7777 Platform uses cookies and similar tracking technologies to enable core Platform functionality, remember your preferences, maintain your login session and analyse usage patterns for Platform improvement.

The following types of cookies are used:

• Essential cookies: Required for the Platform to function, including session management and security tokens. These cannot be disabled without impairing Platform functionality.
• Functional cookies: Remember your preferences such as language settings, preferred payment method and last-visited game section.
• Analytics cookies: Collect anonymised data about how players navigate the Platform, which pages are most visited and where technical errors occur. This data is used solely for internal improvement purposes.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will impair your ability to access and use the w7777 Platform.

8. Data Security

w7777 implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction. These measures include 256-bit SSL encryption for all data in transit, AES-256 encryption for stored sensitive data, multi-factor authentication for administrative access, regular security audits and penetration testing, and role-based access controls limiting data access to personnel with a documented operational need.

Notwithstanding these measures, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected players, w7777 will notify affected individuals without undue delay in accordance with applicable legal requirements.

9. Data Retention

w7777 retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods required by applicable law:

• Account and identity verification records: minimum 5 years from account closure, as required by AML regulations;
• Financial transaction records: minimum 5 years from the date of the transaction;
• Responsible gaming records (self-exclusion, limit settings): duration of the restriction plus 2 years;
• Customer support communications: 2 years from the date of the interaction.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to an identifiable individual.

10. Your Data Rights

Subject to applicable law, you have the following rights in respect of your personal data held by w7777:

• Right of access: You may request a copy of the personal data we hold about you.
• Right of rectification: You may request correction of inaccurate or incomplete personal data.
• Right of erasure: You may request deletion of personal data that is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your data in certain circumstances.
• Right to data portability: You may request a machine-readable copy of personal data you have provided to w7777.
• Right to object: You may object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team via 24/7 live chat or at the email address listed in Section 14. We will respond to all valid requests within 30 days. We may need to verify your identity before processing a data rights request.

11. Children's Privacy

The w7777 Platform is strictly for adults aged 18 and above. w7777 does not knowingly collect personal data from persons under the age of 18. If we become aware that an Account has been registered by a person under 18, we will suspend the Account, initiate age verification proceedings, and delete any personal data collected in connection with the underage registration in accordance with our retention obligations.

If you believe a minor has registered an account on the Platform, please contact our support team immediately so that we can take appropriate action.

12. Third-Party Links

The w7777 Platform may contain links to third-party websites — for example, game provider information pages or payment processor portals. This Privacy Policy applies solely to the w7777 Platform. w7777 is not responsible for the privacy practices of third-party websites and encourages players to review the privacy policies of any third-party site they visit.

13. Changes to This Policy

w7777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, Platform functionality or applicable law. Material changes will be communicated to registered players via their registered mobile number or via an on-platform notification at least 7 days before the changes take effect. The "Last Updated" date at the top of this Policy will be revised accordingly. Continued use of the Platform following notification of a change constitutes acceptance of the revised Policy.

14. Contact Us

For any questions, concerns or data rights requests relating to this Privacy Policy or the handling of your personal data by w7777, please contact our support team:

• Live chat: available 24/7 via the w7777 Platform
• Email: [email protected] (plain text — not a clickable link)

We are committed to resolving privacy concerns promptly and will acknowledge all written requests within 5 business days.